Built for The Game. Built for Business.

Effective Date: January 1, 2025  |  Last Updated: April 2026

TRS Distribution ("we," "us," or "our") is committed to protecting the privacy of our wholesale partners, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wholesale services.

1. Information We Collect

Personal Information: When you submit a wholesale inquiry or create an account, we may collect your full name, email address, phone number, business name, business address, tax identification number, and payment information.

Automatically Collected Data: We automatically collect certain information when you visit our site, including IP address, browser type, operating system, referring URLs, pages viewed, and access times.

Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You may control cookies through your browser settings.

2. How We Use Your Information

• To process and manage wholesale account applications
• To fulfill orders and provide customer support
• To send transactional communications (order confirmations, shipping updates)
• To send marketing communications (with your consent, which you can withdraw at any time)
• To improve our website, products, and services
• To comply with legal obligations and enforce our agreements

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, shipping carriers, email platforms, and analytics providers who assist our operations
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain personal information for as long as your wholesale account is active or as needed to provide services. Inquiry data is retained for up to 24 months. You may request deletion at any time by contacting us.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent for data processing
• Lodge a complaint with a supervisory authority

7. Canadian Privacy Compliance (PIPEDA)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We obtain meaningful consent for the collection, use, and disclosure of personal information, and we limit collection to purposes identified at or before the time of collection.

8. Children's Privacy

Our services are directed to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

For privacy-related inquiries or requests, contact us at:
TRS Distribution
Email: shop@therugbyshop.com
Subject Line: Privacy Inquiry

Effective Date: January 1, 2025  |  Last Updated: April 2026

These Terms & Conditions ("Terms") govern your use of the TRS Distribution website and services. By accessing our website or submitting a wholesale inquiry, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website or engaging with TRS Distribution services, you confirm that you are authorized to act on behalf of your business entity and that you accept these Terms in full. If you do not agree, you must not use our services.

2. Eligibility

Our wholesale services are available exclusively to registered businesses, including retailers, clubs, schools, and sports organizations. We reserve the right to verify business credentials and decline applications at our sole discretion.

3. Account Registration

Approved wholesale partners will receive account credentials to access pricing and place orders. You are responsible for maintaining the confidentiality of your account and for all activity under your login. You must notify us immediately of any unauthorized access.

4. Pricing & Payment

• All prices are quoted in Canadian Dollars (CAD) unless otherwise stated
• Wholesale pricing is confidential and may not be shared publicly
• Prices are subject to change without prior notice; confirmed orders are honored at the quoted price
• Payment terms are established per account; failure to meet payment terms may result in account suspension
• All applicable taxes are the responsibility of the buyer

5. Orders & Fulfillment

All orders are subject to product availability. We reserve the right to limit quantities, cancel orders, or refuse service. Estimated delivery times are provided in good faith but are not guaranteed. Title and risk of loss transfer to the buyer upon delivery to the carrier.

6. Returns & Defects

Defective or damaged products may be returned within 30 days of delivery with prior authorization. Custom or personalized products are non-returnable unless defective. Return shipping costs for non-defective items are the responsibility of the buyer.

7. Intellectual Property

All content on this website — including logos, text, images, and design — is the property of TRS Distribution or its licensors. Wholesale partners may use provided marketing materials solely for the purpose of reselling our products. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, TRS Distribution shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless TRS Distribution, its officers, directors, employees, and agents from any claims, losses, or damages arising from your breach of these Terms or misuse of our services.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario. Both parties consent to the exclusive jurisdiction of these courts.

11. Modifications

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this website. Your continued use of our services constitutes acceptance of any modifications.

12. Contact

For questions regarding these Terms, contact us at:
TRS Distribution
Email: shop@therugbyshop.com

Effective Date: January 1, 2025  |  Last Updated: April 2026

Please note: This document is provided for informational purposes only and does not constitute a legally binding contract, offer, or commitment. It is intended to give prospective wholesale partners a general understanding of how TRS Distribution operates. Specific terms will be discussed and confirmed on a case-by-case basis.

1. General Overview

TRS Distribution works with retailers, clubs, schools, and sports organizations across North America to supply premium rugby products. Wholesale relationships are established on a non-exclusive basis, and TRS Distribution reserves the right to approve or decline applications at its sole discretion.

2. Typical Order Guidelines

While requirements may vary, prospective partners should generally expect the following:

• Opening orders typically start around $500 CAD
• Reorders are generally accepted from approximately $250 CAD
• Ongoing purchasing activity may be expected to maintain an active account
• Some product lines may carry their own minimum quantities

3. Pricing Overview

Wholesale pricing is offered on a tiered basis and may vary depending on volume, product category, and account history. Promotional pricing and volume incentives may be made available from time to time. All pricing shared with partners is considered confidential and should not be disclosed publicly.

4. Resale Expectations

TRS Distribution generally expects that wholesale partners will:

• Resell products in new, unaltered condition
• Respect suggested retail pricing guidelines where applicable
• Sell through their own retail channels (physical or online)
• Consult with TRS Distribution before listing on third-party marketplaces

5. Shipping & Delivery

Most orders are processed within 1–3 business days and shipped from our Canadian warehouse. Shipping costs are calculated at checkout or quoted for larger orders. Expedited options are typically available.

6. Returns & Defects

TRS Distribution stands behind the quality of its products. If a product arrives damaged or defective, we will work with you to arrange a replacement or credit. We generally ask that issues be reported within 30 days of delivery. Restocking fees may apply to non-defective returns. Custom or personalized items are typically considered final sale.

7. Marketing & Brand Materials

Approved partners may receive access to product photography, brand logos, and marketing assets to support their sales efforts. We ask that these materials be used as provided and that any co-branded content be reviewed by our team before publication.

8. Confidentiality Expectations

We ask that wholesale partners treat all pricing, business discussions, and proprietary information shared by TRS Distribution as confidential. This expectation applies during and after the course of any wholesale relationship.

9. Account Status

TRS Distribution reserves the right to modify, suspend, or close any wholesale account at any time, with or without notice. Common reasons may include inactivity, breach of confidentiality expectations, unauthorized resale practices, or conduct that may negatively affect our brands. Similarly, partners may discontinue their relationship with TRS Distribution at any time.

10. Disclaimer

This Wholesale Understanding is not a contract and does not create any legal obligations for either party. It is a general outline of how TRS Distribution typically works with wholesale partners. Actual terms, pricing, and conditions will be confirmed individually with each approved partner and may differ from what is described here. TRS Distribution reserves the right to update this document at any time without notice.

11. Contact

For questions about wholesale partnerships, please contact:
TRS Distribution — Wholesale Team
Email: shop@therugbyshop.com